AI-NATIVE PLATFORM · WARRANTY MANAGEMENT FOR THE UAE

You're losing money on warranty claims. You just can't see where.

For UAE insurers, retailers, construction firms and marine operators managing warranty and defect liability claims across disconnected systems — whether that's spreadsheets and WhatsApp or legacy platforms and broker portals — the inefficiency is costing you more than you realise. As claim volumes grow across the GCC, fraud slips through undetected, costs spiral out of control, and nobody has the full picture. iWarranty replaces the chaos with one AI-native platform, full visibility on every claim, and the aggregated data to finally understand what's going wrong.

Agentic Workforce
Live
AI agents — active now
Registration Agent
QR scan received — registering Dyson V15 for Sarah M.
1,284 today
Claims Agent
Validating claim #CLM-4819 – policy terms confirmed, approving
91 resolved
Returns Agent
Validating returns · brand terms + consumer law
23 routed
Fraud Agent
Analysing claim #CLM-4828 – verifying serial number
47 today
Agents resolving — live
#4821Samsung Galaxy S24 — ScreenFraudResolved
#4820Bosch Washing MachineRepairRouting
#4819Apple MacBook Pro 14"FraudProcessing
#4818Miele Dishwasher — MotorRepairResolved
1,622
Claims Today
2.3s
Avg Resolution
98.2%
Auto-Resolved
THE REAL COST OF THE STATUS QUO

UAE insurers and construction firms managing warranty and defect liability on spreadsheets and broker portals are carrying invisible losses — in undetected fraud, unrecovered supplier costs, and manual processes that can't scale across the GCC.

Most warranty operations in the UAE run on disconnected systems with no single source of truth. Claims fall through the gaps between portals. Broker submissions go unchecked. Supplier recovery is manual and incomplete. iWarranty replaces that fragmented stack with one agentic AI platform that reasons, recovers, and reports — automatically.

WHERE THE CRACKS ARE
01 — Fragmented Systems

Spreadsheets, broker portals, and legacy platforms can't scale

UAE insurers, retailers, and construction firms managing warranty and defect liability claims across disconnected portals, WhatsApp threads, and legacy platforms have no single source of truth. Claims fall through the gaps — and so does the money.

iWarranty unifies every claim channel into one agentic platform with full visibility end-to-end.

02 — Fraud & Leakage

Fraud that looks like a normal claim

Rules-based systems catch the obvious cases. They miss coordinated submissions, inflated labour rates, and linked claimants operating across dealer and broker networks — patterns invisible at the individual claim level.

iWarranty detects behavioural fraud signals across claim clusters, not individual submissions.

03 — Manual Adjudication

The economics break at volume

Complex claims require trained reviewers. That means inconsistent decisions, slow cycle times, and a cost-per-claim that grows with every new product line or market expansion across the GCC.

Agentic adjudication handles complex entitlement logic autonomously — escalating only genuine exceptions.

04 — Compliance & Reporting

No audit trail means no defence

When warranty decisions happen in email threads and spreadsheets, there is no defensible record. As consumer protection and insurance regulation tightens across the UAE and wider GCC, that exposure grows.

Every adjudication decision is logged with its full reasoning chain. Board-ready reporting. Audit-ready from day one.

How iWarranty works for UAE insurers, retailers and construction firms

An agentic AI layer that integrates with your existing ERP, CRM, and broker systems. No rip-and-replace. Live in weeks.

01

Claim intake & instant triage

Claims enter via API, portal, or broker integration. The AI immediately triages by risk level, entitlement status, and fraud probability — routing each to the right outcome without manual intervention.

02

Agentic adjudication

Unlike rules engines, iWarranty's AI reasons against warranty policy documents, product data, and claim history simultaneously. It handles the ambiguous cases that currently fill your human review queue.

03

Fraud & leakage detection

Continuous pattern analysis across your full claims corpus. Cluster-level anomaly detection surfaces fraud rings and systematic leakage that individual-claim review will always miss.

04

Supplier recovery automation

Approved supplier liability claims trigger automated debit note workflows. Recovery that previously took weeks of manual effort happens automatically — with full traceability.

05

Compliance reporting & audit trail

Every decision is logged with its reasoning chain. Generate board-ready dashboards and regulator-ready documentation without any manual reporting effort.

Automation vs. intelligence. There is a difference.

Most platforms automate what was already manual. iWarranty makes decisions that previously required expertise.

Capability
Rules-based automation
iWarranty
Claim adjudication
Follows preset rules. Fails on edge cases.
Reasons against policy, product data & history.
Fraud detection
Flags known patterns only.
Detects novel patterns across claim clusters.
Supplier recovery
Manual. Slow. Incomplete.
Automated debit notes. Full traceability.
Compliance trail
Manual records. Inconsistent.
Full reasoning log on every decision. Audit-ready.
Learns over time
Static. Requires manual rule updates.
Improves from outcomes across your claims corpus.

Built for regulated environments. Trusted by the best.

iWarranty was founded by lawyers and built under regulatory scrutiny. Backed by Barclays, Innovate UK, and Google. FCA Green Fintech Challenge participant. MBRIF 10th Cohort — bringing deep experience in UAE and GCC regulated environments.

FCA Green Fintech ChallengeBarclays Female Innovators Lab · AnthemisInnovate UK Women in InnovationGoogle AI FirstMBRIF 10th Cohort
BUILT FOR ENTERPRISE

Infrastructure your procurement team will approve.

iWarranty is designed from the ground up for enterprise deployment — not retrofitted from an SMB tool.

API-First Architecture
REST API with full documentation. Integrates with your existing ERP, CRM, dealer management, and claims systems without rip-and-replace.
ERP & DMS Integrations
Pre-built connectors for SAP, Oracle, Salesforce, and major dealer management systems. Custom integrations available via API.
SOC 2 Posture
Built with enterprise security standards. Data encryption in transit and at rest. Access controls, audit logging, and role-based permissions throughout.
Deployment Timeline
Live in weeks, not quarters. Phased onboarding with dedicated implementation support. No multi-year implementation cycles.
Audit-Ready Compliance
Every claim decision is logged with its full reasoning chain. Board-ready dashboards and regulator-ready documentation generated automatically.
Enterprise Scale
Built to handle millions of claims annually. Multi-market, multi-currency, and multi-language ready. Scales with your operation across the GCC.

Evaluating iWarranty for enterprise deployment in the UAE or GCC? Our team will walk you through security documentation, integration specs, and deployment planning.

→ Request an enterprise briefing
FREQUENTLY ASKED QUESTIONS

Get ahead of the curve on intelligent warranty management.

30 minutes. We'll show you iWarranty running on a real claims dataset — adjudicating, flagging, recovering. No slides.

Request a Demo
iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
© 2026 iWarranty Ltd · 19-21 Crawford Street, Marylebone, London W1H 1PN

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