WARRANTY MANAGEMENT · FRANCE

EU regulations are turning warranty operations into a compliance obligation. French manufacturers need infrastructure to match.

French manufacturers — from aerospace and automotive groups to luxury goods producers and consumer electronics brands — face a converging set of EU regulatory obligations that place warranty and repair data at the centre of compliance. The Right to Repair Directive, Digital Product Passport, and Scope 3 emissions reporting all require structured warranty and repair data that most French manufacturers are currently unable to produce. iWarranty is the AI-native platform that generates that data automatically — while cutting claims costs, detecting fraud, and delivering the after-sales experience French consumers expect under EU law.

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THE REGULATORY REALITY FOR FRENCH MANUFACTURERS

France enforces a mandatory 2-year legal guarantee on all goods under EU consumer law. The Right to Repair Directive adds repair obligations from 2026. The Digital Product Passport mandates full lifecycle records. French manufacturers managing warranty data manually are already behind.

French manufacturers operate under some of Europe's most demanding consumer protection obligations — a mandatory 2-year legal guarantee, strict product liability under EU law, and now a wave of new regulatory requirements arriving together. The Right to Repair Directive requires manufacturers to support product repair beyond the warranty period. The Digital Product Passport requires a full lifecycle record for every product. Scope 3 reporting requires data on product longevity and repair rates. iWarranty captures and structures all of that data automatically — turning French manufacturers' warranty operations from a compliance burden into a competitive advantage.

WHERE THE GAPS ARE
01 — Right to Repair Compliance

Repair obligations demand repair infrastructure

The EU Right to Repair Directive requires French manufacturers to provide spare parts, repair information and tools — and to make repair more attractive than replacement. Without structured warranty and repair data, demonstrating compliance is impossible.

→ iWarranty structures repair and warranty claim data automatically — generating the audit trail Right to Repair compliance requires.

02 — Digital Product Passport

Every product needs a lifecycle record

The EU Digital Product Passport mandates a full digital record of every product — including warranty status, repair history, and component data. Most French manufacturers have no infrastructure to generate or maintain that record at scale across their product range.

→ iWarranty's claims and repair data feeds directly into Digital Product Passport requirements — automatically, across every SKU and market.

03 — EU Legal Guarantee & Consumer Law

Two years of strict liability. One platform to manage it.

France enforces the EU's mandatory 2-year legal guarantee on all goods. Managing compliance manually — across retail networks, service centres, and online channels — creates legal exposure that grows with every product sold.

→ iWarranty automates adjudication against EU guarantee obligations — with a full compliance trail on every decision.

04 — Scope 3 & Sustainability Reporting

Warranty data is sustainability data

Extended product life through repair and warranty resolution directly reduces embodied carbon — a core Scope 3 metric. French manufacturers under CSRD reporting obligations need structured repair and longevity data they currently don't have.

→ iWarranty generates structured repair and longevity data that feeds directly into Scope 3 and CSRD reporting frameworks.

How iWarranty works for French manufacturers

An AI-native compliance and claims intelligence layer that integrates with your existing ERP, retail, and product systems. No rip-and-replace. Live in weeks.

01

Claim & repair intake

Claims and repair requests enter via API, retail portal, or direct ERP integration. The AI immediately triages by risk level, regulatory classification, and fraud probability — routing each to the right outcome automatically.

02

Agentic adjudication

iWarranty's AI reasons against warranty policy, EU legal guarantee obligations, and full claim history simultaneously — handling complex cases autonomously without senior review.

03

Digital Product Passport data generation

Every resolved claim and repair event feeds structured data into your Digital Product Passport record — automatically maintaining the lifecycle documentation EU regulations require.

04

Right to Repair & Scope 3 compliance reporting

Every adjudication decision is logged with its full reasoning chain. Right to Repair audit trails and Scope 3 repair and longevity data generated automatically — no manual reporting effort required.

05

Fraud & retail network protection

Continuous pattern analysis across your full retail and service network. Cluster-level anomaly detection surfaces coordinated fraud and inflated repair claims before they become systemic.

Automation vs. intelligence. There is a difference.

Most platforms process claims. iWarranty evaluates them — and turns the data into regulatory compliance, product intelligence, and sustainability reporting your business needs.

Capability
Rules-based automation
iWarranty
Claim adjudication
Follows preset rules. Fails on complex cases.
Reasons against EU guarantee law, policy & history.
Right to Repair compliance
No audit trail. Manual records.
Structured repair data generated automatically.
Digital Product Passport
No lifecycle data infrastructure.
Every claim feeds DPP records automatically.
Scope 3 & CSRD reporting
Warranty data is lost.
Repair and longevity data feeds reporting frameworks.
Fraud detection
Flags known patterns only.
Detects coordinated anomalies across retail networks.

Built for the EU regulatory landscape from day one.

iWarranty was founded by lawyers and technologists with deep expertise in regulated manufacturing environments. FCA Green Fintech Challenge participant. Backed by Barclays, Innovate UK and Google. Built for the EU regulatory reality.

FCA Green Fintech ChallengeBarclays Female Innovators LabInnovate UK Women in InnovationGoogle AI FirstMBRIF 10th Cohort
FREQUENTLY ASKED QUESTIONS

Turn your warranty obligations into a competitive advantage.

30 minutes. We'll show you iWarranty generating Right to Repair audit trails, Digital Product Passport data, and Scope 3 reporting from a live claims dataset. No slides.

→ Request a Demo
iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
Programme recognition
Grow Global London cohort member, delivered by London and Partners
Google for Startups AI First Accelerator
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