For Insurers · Agentic Claims Intelligence

Your claims process is automated. It isn't intelligent.

Automation follows rules. iWarranty's agentic AI reasons — adjudicating claims, detecting fraud patterns, enforcing compliance, and closing leakage in real time. Without a human in the loop.

Agentic Workforce
Live
AI agents — active now
Fraud Scoring Agent
Claim #CLM-4819 — score 94/100, flagging for review
140 flagged today
Adjudication Agent
Claim #CLM-4822 — policy terms confirmed, approved
91 resolved
Leakage Recovery Agent
Cluster anomaly — 3 linked claims, $12K exposure identified
23 clusters today
Compliance Agent
Audit trail generated — regulatory log ready
1,284 logs today
Subrogation Agent
Third party liability confirmed — recovery initiated #CLM-4801
7 in recovery
Reserve Agent
Reserve adequacy check — 3 claims flagged for uplift
$2.1M monitored
Claims resolved — live
#4825Pet — Accident & IllnessAdj.Approved
#4824Home — Water DamageFraudFlagged
#4816Motor — Comprehensive ClaimSubrog.In Recovery
#4815Travel — Medical ExpensesAdj.Approved
4,523
Claims Today
2.3s
Avg Resolution
99.1%
Auto-Resolved
98.2%
AUTO-RESOLVED CLAIMS
2.3s
AVG RESOLUTION TIME
23
LEAKAGE FLAGS TODAY

Built for the way insurers actually work

Fraud Scoring Agent

Scores every incoming claim in real time against historical fraud patterns, supplier behaviour, and geographic anomalies. Flags high-risk claims before payment is authorised.

Leakage Recovery Agent

Identifies leakage clusters across claim groups, contractor networks, and repair geographies. Surfaces recoverable spend and initiates recovery workflows automatically.

Subrogation Agent

Identifies third party liability on eligible claims, builds the evidence package, and initiates subrogation recovery without manual case preparation.

Backed by Google AI First · Recognised by the FCA Green Fintech Challenge · Operating across US, UK, Australia, Germany and MENA-T
THE REAL COST OF THE STATUS QUO

Insurers lose an estimated 10–15% of claims spend to leakage annually. Most of it isn't outright fraud. It's silent — wrong payouts, missed entitlement checks, and manual errors at scale.

Rule-based systems were built to process claims, not evaluate them. When a claim sits outside a pre-set rule, it goes to a human — expensive, inconsistent, and already overwhelmed. The answer isn't more rules. It's a system that can reason.

WHERE THE CRACKS ARE
01 — Claims Leakage & Fraud

Fraud that looks like a normal claim

Legacy systems flag obvious anomalies. They miss the sophisticated patterns hiding in normal-looking submissions — linked claimants, inflated labour, coordinated timing.

iWarranty detects behavioural fraud signals across claim clusters, not individual submissions.

02 — Manual Adjudication

The economics break at volume

Complex claims require trained reviewers. That means inconsistent decisions, slow resolution, and a cost-per-claim that grows with every new policy sold.

Agentic adjudication handles complex entitlement logic autonomously — escalating only genuine exceptions.

03 — Compliance & Audit

No trail means no defence

FCA expects a full, auditable decision record. When adjudication happens in someone's inbox, that record doesn't exist. Regulatory scrutiny is only increasing.

Every decision is logged with its full reasoning chain. Built for FCA-regulated environments from day one.

04 — Customer Experience

Slow claims cost you customers

Claims take days. Customers chase updates. Frontline teams absorb complaints. In a market where switching is frictionless, claims handling is a retention lever — and most insurers are pulling it the wrong way.

Straight-through processing on eligible claims. Real-time status. Resolution in hours, not days.

How iWarranty works for insurers

A claims intelligence layer that integrates with your existing infrastructure. No rip-and-replace. Live in weeks.

01

Claim intake & instant triage

Claims enter via API, portal, or direct integration. The AI immediately triages by risk level, entitlement status, and fraud probability — routing each to the right outcome without human intervention.

02

Agentic adjudication

Unlike rule engines, iWarranty's AI reasons against policy documents, product data, and claim history simultaneously. It handles the ambiguous cases that currently fill your human review queue.

03

Fraud & leakage detection

Continuous pattern analysis across your full claims corpus. Cluster-level anomaly detection surfaces fraud rings and systematic leakage that individual-claim review will always miss.

04

Full audit trail & FCA compliance

Every adjudication decision is logged with its reasoning chain. Board-ready dashboards. Your compliance team gets the evidence trail regulators require — automatically.

05

Resolution & customer communication

Approved claims trigger automated resolution workflows. Customers receive real-time status updates. Your team focuses on exceptions — not the queue.

Automation vs. intelligence. There is a difference.

Most platforms automate what was already manual. iWarranty makes decisions that previously required expertise.

Capability
Rule-based automation
iWarranty
Claim adjudication
Follows pre-set rules. Fails on edge cases.
Reasons against policy, product data & history.
Fraud detection
Flags known patterns only.
Detects novel patterns across claim clusters.
Compliance trail
Manual records. Inconsistent.
Full reasoning log on every decision. Audit-ready.
Complex claims
Routes to human queue.
Handles autonomously. Escalates exceptions only.
Learns over time
Static. Requires manual rule updates.
Improves from outcomes across your claims corpus.

Built for regulated environments from day one

iWarranty was founded by lawyers and built under regulatory scrutiny. FCA Green Fintech Challenge participant. Backed by Barclays, Innovate UK, and Google.

FCA Green Fintech ChallengeBarclays Female Innovators Lab · AnthemisInnovate UK Women in InnovationGoogle AI FirstMBRIF 10th Cohort
LIVE CUSTOMERS
Charlie Oven
CONSUMER PRODUCTS · UK

Warranty claims managed end-to-end through iWarranty's agentic platform.

Shelta Australia
OUTDOOR LIFESTYLE · AU

Claims intelligence deployed across the full product warranty lifecycle.

Walero
MOTORSPORT PERFORMANCE · UK

Automated adjudication and compliance reporting in a high-SKU environment.

See what intelligent claims looks like.

30 minutes. We'll show you iWarranty running on a real claims dataset — adjudicating, flagging, reporting. No slides.

→ Book a demo
iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
© 2026 iWarranty Ltd · 19-21 Crawford Street, Marylebone, London W1H 1PN

We use cookies to improve your experience and analyse site traffic. By clicking Accept, you consent to our use of cookies. Read our Privacy Policy and Cookie Policy for more information.