Startups & SMEs

Enterprise-grade warranty intelligence.
Startup-speed setup.

The same AI agents that power global manufacturers — available to growing brands from day one. Connect your store, automate claims, and turn warranty from a cost into a growth engine. Live in days, not months.

The Challenge

You built a great product.
Your warranty process is still manual.

Claims buried in email

Every warranty claim arrives as an email, a DM, or a support ticket. Your team spends hours copy-pasting between spreadsheets, inboxes, and your ecommerce platform. Nothing is tracked. Nothing is automated.

No visibility into product issues

You only find out about product faults when customers complain. By then, you have shipped hundreds more faulty units. Without warranty data, you are flying blind on product quality.

Warranty is a cost centre

Every claim costs you money — refunds, replacements, shipping, staff time. You have no way to recover costs from suppliers, upsell extended warranties, or turn after-sales into revenue.

How iWarranty Works For SMEs

From Shopify to intelligent warranty
management in 48 hours

Entrepreneur selling through Shopify

Connect your store in minutes

Native integrations with Shopify, WooCommerce, BigCommerce, and all major ecommerce platforms. Your product catalogue, order history, and customer data sync automatically. No developer needed — connect with a single click.

ShopifyWooCommerceBigCommerceAPI
Fully automatedHands-free

AI agents resolve claims end-to-end without human involvement. Validation, approval, repair routing, and customer updates happen automatically. Ideal for high-volume brands that want zero manual overhead.

Human in the loopYou decide

AI agents do the heavy lifting — validating, flagging, and recommending actions — but every decision comes to your team for final approval. You stay in control while saving hours of manual work on every claim.

Start with human-in-the-loop and move to fully automated when you are ready. Most brands begin with oversight and gradually let the agents take over as trust builds. The choice is always yours.

AI agents that work the way you want them to

The moment a customer submits a warranty claim, iWarranty AI agents get to work — validating the claim against purchase records, checking warranty terms, spotting fraud patterns, and preparing everything for resolution. You choose how much control to keep:

Claims AgentFraud AgentRouting Agent
Happy customer opening an online order

QR code registration at unboxing

Every product ships with a unique QR code. Customers scan it, register their warranty in seconds, and enter your iWarranty ecosystem. You capture first-party data, build direct customer relationships, and unlock upsell opportunities — all from a single scan.

QR RegistrationFirst-Party DataMobile-First
Happy female business owner reviewing sales growth

Turn warranty into revenue

Sell extended warranties at point of registration. Upsell accessories, service plans, and replacement parts through the customer portal. Recover costs from suppliers with automated supplier claims. What was once a cost centre becomes a profit centre.

Extended WarrantyUpsellSupplier Recovery
What SMEs Achieve With iWarranty
48 hours
from signup to live
98%
claims automated
60%
lower admin costs
3x
faster claims resolution
Before & After

What changes when you switch to iWarranty

Before iWarranty
Claims managed through email and spreadsheets
Days to resolve a single warranty claim
No visibility into product fault patterns
Warranty is a pure cost — refunds and replacements
Customer data scattered across platforms
Manual supplier cost recovery (if at all)
After iWarranty
Every claim automated through AI agents
Claims resolved in minutes, not days
Real-time product intelligence dashboard
Extended warranty revenue from day one
Unified customer data from QR registration
Automated supplier recovery claims
Getting Started

Live in 3 simple steps

01

Connect

Link your Shopify or ecommerce store. Your products and orders sync automatically.

02

Configure

Set your warranty terms, claim rules, and repair network. Our team helps you get it right.

03

Go live

Your customers can register products and submit claims. AI agents handle the rest.

Built for growing brands.
Priced for growing brands.

No enterprise sales cycle. No six-figure implementation. Start with what you need and scale as you grow. From a single product line to thousands of SKUs — iWarranty grows with you.

Get Your Custom Quote

Frequently asked questions

Ready to automate your warranty operation?

Join the growing brands using iWarranty to turn after-sales from a cost centre into a competitive advantage.

Book a DemoSee the Platform
iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
© 2026 iWarranty Ltd · 19-21 Crawford Street, Marylebone, London W1H 1PN

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