For Saudi manufacturers, retailers, construction firms and insurers managing warranty and defect liability claims across disconnected systems — whether that's spreadsheets and WhatsApp or legacy platforms and ERPs — the inefficiency is costing you more than you realise. As Vision 2030 drives rapid expansion across manufacturing, construction and retail, claim volumes are growing faster than the teams managing them. iWarranty replaces the chaos with one AI-native platform, full visibility on every claim, and the aggregated data to finally understand what's going wrong.
Saudi manufacturers and construction firms managing warranty on spreadsheets and WhatsApp are carrying invisible losses — in undetected fraud, unrecovered supplier costs, and manual processes that can't keep pace with Vision 2030 growth.
Most warranty operations in Saudi Arabia run on disconnected systems with no single source of truth. Claims fall through the gaps between portals. Contractor submissions go unchecked. Supplier recovery is manual and incomplete. iWarranty replaces that fragmented stack with one agentic AI platform that reasons, recovers, and reports — automatically.
Saudi manufacturers and retailers managing warranty claims across disconnected portals, WhatsApp threads, and legacy ERP modules have no single source of truth. As Vision 2030 accelerates growth, claims fall through the gaps — and so does the money.
→ iWarranty unifies every claim channel into one agentic platform with full visibility end-to-end.
Rules-based systems catch the obvious cases. They miss coordinated submissions, inflated labour rates, and linked claimants operating across dealer and contractor networks — patterns invisible at the individual claim level.
→ iWarranty detects behavioural fraud signals across claim clusters, not individual submissions.
Complex claims require trained reviewers. That means inconsistent decisions, slow cycle times, and a cost-per-claim that grows with every new product line or construction project — precisely when Vision 2030 demands the opposite.
→ Agentic adjudication handles complex entitlement logic autonomously — escalating only genuine exceptions.
When warranty decisions happen in email threads and spreadsheets, there is no defensible record. As Saudi consumer protection and insurance regulation continues to evolve, that exposure grows with every claim.
→ Every adjudication decision is logged with its full reasoning chain. Board-ready reporting. Audit-ready from day one.
An agentic AI layer that integrates with your existing ERP, CRM, and dealer systems. No rip-and-replace. Live in weeks.
Claims enter via API, portal, or dealer integration. The AI immediately triages by risk level, entitlement status, and fraud probability — routing each to the right outcome without manual intervention.
Unlike rules engines, iWarranty's AI reasons against warranty policy documents, product data, and claim history simultaneously. It handles the ambiguous cases that currently fill your human review queue.
Continuous pattern analysis across your full claims corpus. Cluster-level anomaly detection surfaces fraud rings and systematic leakage that individual-claim review will always miss.
Approved supplier liability claims trigger automated debit note workflows. Recovery that previously took weeks of manual effort happens automatically — with full traceability.
Every decision is logged with its reasoning chain. Generate board-ready dashboards and regulator-ready documentation without any manual reporting effort.
Most platforms automate what was already manual. iWarranty makes decisions that previously required expertise.
iWarranty was founded by lawyers and built under regulatory scrutiny. Backed by Barclays, Innovate UK, and Google. FCA Green Fintech Challenge participant. MBRIF 10th Cohort — with deep experience operating in Saudi Arabia and across the GCC.
iWarranty is designed from the ground up for enterprise deployment — not retrofitted from an SMB tool.
Evaluating iWarranty for enterprise deployment in Saudi Arabia? Our team will walk you through security documentation, integration specs, and deployment planning.
→ Request an enterprise briefing30 minutes. We'll show you iWarranty running on a real claims dataset — adjudicating, flagging, recovering. No slides.
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