Research & Insights

Thought Leadership

In-depth research and insights on the future of warranty, claims and product lifecycle management.

AI & Automation

From Reactive to Predictive: How AI Is Transforming Warranty Operations

Hardware manufacturers and connected device brands are sitting on one of their most valuable product intelligence assets and cannot access it. Here is how AI is changing that.

AI & Automation

Agentic AI vs Rules-Based Automation: What's the Difference and Why It Matters for Warranty Management

Most warranty platforms automate claims. iWarranty reasons through them. Here's what the difference between agentic AI and rules-based automation actually means for your warranty operations.

Sustainability

What the EU Right to Repair Directive Means for Your Warranty Operations in 2026

The EU Right to Repair Directive must be implemented by July 2026. Here's what it means for manufacturers and retailers, and how warranty management infrastructure needs to change to meet it.

Sustainability

What is a Digital Product Passport and How Does Warranty Data Feed It?

The EU Digital Product Passport is mandatory from 2026. Here's what it is, what it requires, and how warranty and repair data feeds it automatically, across every product and market.

Sustainability

Why Warranty Data is Your Most Underutilised Scope 3 Asset

Warranty and repair data directly reduces Scope 3 emissions reporting obligations under CSRD. Most manufacturers don't know it. Here's why warranty data is a sustainability asset, and how to unlock it.

AI & Automation

The Future of AI-Native Warranty Management

How AI agents are reshaping warranty operations, reducing costs and improving customer outcomes.

Claims Management

What Is Warranty Claims Automation? A Complete Guide for Manufacturers

The definitive manufacturer's guide to AI warranty claims automation. How iWarranty's Agent-to-Agent platform resolves claims in 2.3 seconds, cuts processing costs by 80%, and prevents 95% of fraud.

Read Paper
Claims Management

Reducing Claims Costs Through Predictive Analytics

A data-driven framework for identifying fraud, accelerating resolution and cutting operational overhead.

Sustainability

Circular Economy & Product Lifecycle Warranty

How manufacturers and retailers can align warranty strategy with ESG commitments and repair-first thinking.

Manufacturers

Digital Warranty Registration: The Manufacturer's Guide

Best practices for driving registration rates, capturing first-party data and reducing warranty fraud.

Retail & Brands

ESG Compliance & Warranty Reporting for Retailers

The emerging regulatory landscape for product warranties, sustainability reporting and what retailers need to do now.

iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
© 2026 iWarranty Ltd · 19-21 Crawford Street, Marylebone, London W1H 1PN

We use cookies to improve your experience and analyse site traffic. By clicking Accept, you consent to our use of cookies. Read our Privacy Policy and Cookie Policy for more information.