Knowledge & Resources

Warranty Intelligence Hub

Guides, research and expert insights from the iWarranty team on warranty management, claims operations and product lifecycle intelligence.

FEATURED GUIDEClaims ManagementAI & Technology

What Is Warranty Claims Automation? A Complete Guide for Manufacturers

The most comprehensive guide to warranty claims automation in 2026. Covers AI-native architecture, the A2A platform, fraud prevention, ROI modelling and the eight-phase implementation framework. 18-minute read.

Read the Full Guide
NEW REPORT

The State of Warranty Intelligence 2026

Why warranty reserves are systematically mispriced, what the 2025 data reveals, and how AI is reshaping warranty economics.

Read the Report
AI & Technology

The US Warranty Crisis: What $30.37 Billion Tells Us

US manufacturers paid $30.37 billion in warranty claims in 2025. Here's what the number reveals about a broken industry — and how AI is fixing it.

RoofingManufacturingClaims Management

Why Roofing Manufacturers Struggle with Warranty Management: And How to Fix It

Most roofing manufacturers already have tools. The real problem is fragmented data across ERPs, spreadsheets and regional systems with no single version of the truth.

AI & TechnologyManufacturing

Why AI-Native Warranty Management Is the Next Frontier for Technology Manufacturers

Legacy platforms are failing technology manufacturers. Discover how AI-native warranty management drives product intelligence and faster resolution.

AI & AutomationAI & TechnologyClaims Management

From Reactive to Predictive: How AI Is Transforming Warranty Operations

Hardware manufacturers are sitting on their most valuable product intelligence asset and cannot access it. Here is how AI is changing that.

AI & AutomationAI & TechnologyClaims Management

Agentic AI vs Rules-Based Automation: What is the Difference and Why It Matters for Warranty Management

Understanding the fundamental difference between agentic AI and rules-based systems, and why it matters for claims operations.

Sustainability

What the EU Right to Repair Directive Means for Your Warranty Operations in 2026

The EU Right to Repair Directive must be implemented by July 2026. Here is what it means for manufacturers and retailers, and how warranty management infrastructure needs to change.

FurnitureManufacturingClaims Management

Warranty Is Your Most Valuable Data Asset. So Why Are Furniture Manufacturers Ignoring It?

Furniture manufacturers lose millions to fragmented warranty data, slow supplier recovery, and poor customer experience. Learn how AI-native warranty management fixes all three.

ConstructionAI & TechnologySustainability

Construction Warranty Liability: The Data Problem Europe Can't Ignore

EU regulation is forcing construction manufacturers to confront a data crisis hiding in plain sight. Here's what's broken, what's changing, and how AI fixes it.

Sustainability

What is a Digital Product Passport and How Does Warranty Data Feed It?

The EU Digital Product Passport is mandatory from 2026. Here is what it is, what it requires, and how warranty and repair data feeds it automatically across every product and market.

FAQ

Warranty Management FAQ

Answers on cost, implementation, integration, security and ROI for teams evaluating warranty platforms.

iWarrantyiWarranty

The only AI-native warranty platform powering a fully connected enterprise — where autonomous agents coordinate claims, returns, repairs, and registrations across brands, retailers, and service networks automatically.

🏆 FCA Green Fintech🏆 Women in Innovation Award⚡ Google AI First Accelerator

Solutions

Digital Product Passport
EU 2026

A persistent record attached to every product — ownership, repair history, warranty status and sustainability data throughout its entire lifecycle.

  • Product registration and ownership record
  • Full repair history and parts used
  • Carbon footprint and Scope 3 data
  • WEEE compliance records
  • Resale and ownership transfer
  • EU DPP regulation compliance
Learn more →
Digital Product Passport
Claims Intelligence
AI Automated

AI agents that verify, assess and resolve warranty claims automatically — without manual intervention for routine cases.

  • Automated claim verification
  • Policy and purchase proof matched instantly
  • Routine claims resolved end-to-end
  • Edge cases escalated with full context
Learn more →
Claims Intelligence
Fraud Prevention
Real-time

Every claim and return scored for fraud before any decision is made — cross-referenced against purchase records, serial numbers and behaviour patterns.

  • Fraud score applied to every claim
  • Serial number and registration verified
  • Repeat fraud patterns detected automatically
  • High-risk claims held for review
Learn more →
Fraud Prevention
Repair Network
End-to-end

Approved claims routed to your repair network automatically — job tracked, consumer kept informed, loop closed without manual coordination.

  • Approved claims routed to repair partners
  • Job status tracked end-to-end
  • Consumer updated automatically
  • Repair data feeds back into product intelligence
Learn more →
Repair Network
Extended Warranty
Revenue

Launch and run your own extended warranty programme — policies, dealers, claims and renewals handled by AI agents automatically.

  • Policy builder — plans live in minutes
  • Dealer onboarding and management
  • Claims and renewals automated
  • Revenue and performance analytics
Learn more →
Extended Warranty
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